Computer Hardware Technician
Edmonton - AB
Position Summary
The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.
Main Responsibilities
Provide outstanding customer service Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking devices & Automatic Teller Machines (ATMs) Execute install, moves, adds, changes (IMAC) projects Follow and maintain AM/PM’s work order processes Maintain accurate service stock levels Adhere to all Service Level Agreements Execute tactful & professional communication
Qualifications
A+ Certification is an asset ATM, Self-Check Out & POS experience is an asset Possess incredible customer service & communication skills Amazing problem solver Technically & mechanically savvy Incredibly resourceful Meticulous record keeper Valid driver’s license and a reliable vehicle On-site service is required Citizen/ permanent resident status