AM/PM Service® is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America’s largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today! To learn more about AM/PM visit: http://www.ampmservice.com/

Position Summary

The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.

Main Responsibilities

Provide outstanding customer service Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking devices & Automatic Teller Machines (ATMs) Execute install, moves, adds, changes (IMAC) projects Follow and maintain AM/PM’s work order processes Maintain accurate service stock levels Adhere to all Service Level Agreements Execute tactful & professional communication

Qualifications

A+ Certification is an asset ATM, Self-Check Out & POS experience is an asset Possess incredible customer service & communication skills Amazing problem solver Technically & mechanically savvy Incredibly resourceful Meticulous record keeper Valid driver’s license and a reliable vehicle On-site service is required Citizen/ permanent resident status